Feedback & Complaints

Feedback Form

We hope you are pleased with the service offered by Schopwick Surgery. The Schopwick Team works very hard to offer good patient care.

We welcome constructive feedback, whether good or bad, and are always looking for ways to improve, so please let us know what you think of our service.

Please do not send clinical or administrative queries on this form. These all need to be sent via our online service PATCHS. 

Name
Name
First
Last
Enter your date of birth as per format (01/02/2003)

Privacy Policy

This form collects your name, date of birth, email, other personal information and medical details. This is to confirm you are registered with the practice, to allow the practice team to contact you and also to update your medical records held by the practice and our partners in the NHS. Please read our Privacy Policy to discover how we protect and manage your submitted data.

Make a Complaint

Complaint Form

If you would like to make a complaint please contact us using the form below, or if you prefer write to the Practice for the attention of the Practice Manager.

Note: Medical matters cannot be dealt with via this form.

Name
Name
First
Last
Enter your date of birth as per format (01/02/2003)
Please confirm:

Privacy Policy

This form collects your name, date of birth, email, other personal information and medical details. This is to confirm you are registered with the practice, to allow the practice team to contact you and also to update your medical records held by the practice and our partners in the NHS. Please read our Privacy Policy to discover how we protect and manage your submitted data.

Compliment Form

Compliment Form

Have you had a good experience with our surgery? We’d like to hear about it. Please complete the form below.

Name
Name
First
Last
Enter your date of birth as per format (01/02/2003)
If you would like to share your feedback and support our surgery, please visit our NHS page to leave a review.

Privacy Policy

This form collects your name, date of birth, email, other personal information and medical details. This is to confirm you are registered with the practice, to allow the practice team to contact you and also to update your medical records held by the practice and our partners in the NHS. Please read our Privacy Policy to discover how we protect and manage your submitted data.

Friends And Family Test

Let us know what you think

We welcome feedback to tell us what we are doing right and what we can improve.

We would like you to think about your recent experiences of our services and consider how likely are you to recommend our Practice to friends and family?

How likely are you to recommend our Practice? *

Privacy Policy

This form collects your feedback anonymously. Please read our Privacy Policy to discover how we protect and manage your submitted data.

Your Consent *

The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review and improve our service to you.

“How likely are you to recommend our GP Practice to friends and family if they needed similar care or treatment?”

Your feedback will help us learn more about what you think of your experience — what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.

How likely are you to recommend Schopwick Surgery:

Month Extremely Likely Likely Neither Likely or Unlikely Unlikely Extremely Unlikely Don’t know
Apr 24 322 82 17 8 13 2
May 24 312 92 14 8 12 2
Jun 24 323 65 15 4 6 1
Jul 24 366 86 10 7 14 1
Aug 24 407 91 23 2 13 1
Sep 24 302 67 10 3 1 2
Oct 24
Nov 24 636 61 21 14 8
Dec 24 464 59 11 14 14
Jan 25 624 82 22 2 10
Feb 25 482 60 27 4 14
Mar 25 466 49 23 7 12

All feedback received from this survey is anonymous so we are unable to respond, we do appreciate your feedback and pass on all of your comments for review.